Health, next to family and security, is one of the essential values in our lives. Designing solutions for the medical […]
We write about business design, digital strategy, user experience, research and innovations
How to design an effective Customer Self-service portal?
According to Microsoft research, today’s customers expect comprehensive service across multiple channels. 59% have used 3 or more channels in […]
Customer experience strategy – how to design and implement an effective CX
73% of consumers declare that cx significantly affects their purchase decisions. How can you design and implement an effective customer experience strategy?
MVP – how to design and validate a Minimum Viable Product?
Creating a product concept that will conquer the market and the hearts of users is the dream of many entrepreneurs. Despite appearances, it can be prepared relatively cheaply and easily. With help comes Minimum Viable Product.
Through research, we know how to communicate DNA test results to patients, doctors, and genetic consultants. We have gained a user's perspective!