The first company we supported in the digital area was the largest energy distributor in Poland, TAURON Polska Energia. We designed an online Customer Service Center and two corporate websites. One of the projects included designing an intranet for over 30.000 employees which received the prestigious Norman Nielsen Group award.
In the following years, we also worked for ENERGA SA – examining internal communication. For Polenergia and for ENEA, a connection portal and an online Customer Service Center were created according to our design. Recently, we also collaborated with the Aquanet company from Poznań which was looking for innovations in the field of drinking water supply.
We have worked with over 20 companies from the financial industry. For years, we have been supporting ING Bank in research and designing electronic banking – individual and business. The jointly designed Moje ING application has been downloaded over a million times. We also collaborate with mBank on a permanent basis, where we conduct research and usability tests of various banking products. For BNP Paribas, we worked on the development of internal products, and with Credit Agricole on a system that supports advisors in customer service.
Our portfolio also includes some very interesting projects for insurance companies. For Warta, we researched the system operated by insurance agents, and with Generali we worked on the product strategy.
This is one of the reasons why one of the first stages of collaboration that we propose is research. For example, we began our cooperation with Intelliseq startup by doing research with US users. Friendly reports presenting the results of DNA tests for three groups of recipients concluded the project.
We conducted detailed interviews with doctors – users of one of the largest platforms supporting medical institutions – drEryk. The collected information allowed us to support their company in the development of tools, website design and visual identification. For Roche, we examined solutions and methods of internal communication and then recommended a development strategy.
By implementing e-commerce audits, we have helped dozens of B2B and B2C e-stores to increase conversion, customer loyalty and long-term sales. We regularly conduct research for the Decathlon chain. We also comprehensively supported the largest lighting manufacturer in Europe – Kanlux, in research and design of their B2B platform.
Additionally, together with the Czech fintech Twisto, we audit 100 largest Polish online stores annually in terms of UX as part of the Basket of the Year project. It is the largest and most unique study in the industry.
Among the companies that developed successfully thanks to working with us is Intelliseq – a Polish startup specialised in DNA sequencing, which we have supported in research abroad and report design.
There are also international startups: the German Fitfox, which we supported in creating a portal for booking gym training sessions, Phrase – where we lead a project team within the organisation’s structures, transfer knowledge and support it in designing, and Saninudge which offers IoT services for the control of hospital disinfection.
Another example of successful cooperation is the development of an application for business contacts, created by the Cypriot startup Covve. Here we worked together with T-Mobile Polska and hub:raum.
We are fascinated by the production process. This enthralment drives our work in designing systems and interfaces. We have felt it while designing the application for artificial snow control and snowmaking for SuperSnow, a leader among manufacturers of this type of equipment. Equally so, when we created the interface of the production line management system for Elektrolux’s refrigerator production.
For several years, we also collaborated with Philip Morris International, supporting the company in planning the implementation of a communication platform and conducting research in 7 countries on 4 continents. Later on, we have designed the first platform for selling concrete over the Internet for one of the leaders in the concrete production in Europe – Lafarge.
We have worked out processes related to logistics in terms of both research and design. Due to our expertise the InPost company entrusted us with designing a new version of their portal – including the “Quick Send” option and the price configurator. For the French company Traxens, we created the concept of the main system for monitoring containers location.
Our portfolio includes collaboration with Talixo, which provides a platform for booking taxis and limousines around the world. Together, we worked on the redesign of the application for drivers and the vehicle management panel.
… especially if they help someone. Our portfolio includes several projects with non-governmental organisations. For Stowarzyszenie Wiosna and their Noble Gift project – one of the largest, most recognisable and effective social schemes in Poland – we created a platform connecting thousands of volunteers, beneficiaries and donors.
For the DKMS foundation we designed a system for handling records of bone marrow donors. Together with Wielka Orkiestra Świątecznej Pomocy we developed the “We Save and Teach How to Save Lives” program platform, which benefited 91% of primary schools in Poland.
