This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Method
Digital Employee Experience Navigator (DEEN)
Digital Employee Experience Navigator (DEEN) is a framework that helps you continuously evaluate the effectiveness of your Digital Employee Experience (DEX) systems, such as an intranet. With DEEN, you can quickly and easily identify areas for improvement and optimise your strategy.
-
Why do you need DEEN?
DEEN helps your DEX strategy become truly data-driven. Use the framework in the kickoff phase of your project to determine fitting objectives or after the launch to ensure you are navigating in the right direction. DEEN makes you focus on what matters to your business and your employees.
-
What will the results be?
With DEEN, you have a clear strategy for your DEX, an index of tailored goals, specified metrics, and a ready-to-use technical setup to calculate your DEX performance.
Examples of clients we have worked for:
How much time do you need?
DEEN adapts to your needs. Start with our free survey to set your DEX goals. Then choose further workshops to define your project goals and key metrics to ensure you can quickly monitor what matters.
What does DEEN look like?
Fill out the survey
1
Choose the goals that you think best suit your organisation
Analysis
2
Get a report with the outline of the next steps
Define goals
3
Choose key goals for your DEX
Assign metrics
4
Establish metrics that will identify progress towards your goals
Choose data points
5
Decide what you want to track and how
Set up measuring
6
Create a technical setup to collect and report data
What can we develop together?
Choose
the areas we want to address
- What? – We work together to identify the specific areas within your DEX that need attention and refine the scope of our project.
- Why? – This ensures that our efforts are focused on the aspects that will deliver the most impactful improvements to your employees’ digital experience.
Define
the objectives
- What? – We set clear and concise targets to improve your DEX.
- Why? – Clear goals provide direction and purpose, ensuring that every action is aligned with your organisation’s vision for a better digital workplace.
Ensure
goals are S.M.A.R.T.
- What? – We work with you to define objectives that are specific, measurable, achievable, relevant and time-bound.
- Why? – S.M.A.R.T. goals ensure that your objectives are clear and achievable within a specified timeframe, allowing you to track progress and measure success effectively.
See who you will work with:
Maria Leńczuk
Senior Business Designer
She has over 20 years of experience in research, consulting and service design. She graduated in Sociology from the Jagiellonian University in Krakow and User Centered Design from SWPS in Katowice. She has worked for public and private companies and institutions in Poland and abroad.
She eagerly shares her knowledge, teaching UX at universities in Krakow and mentoring the User Centered Design postgraduate studies at SWPS in Katowice, giving speeches in UX-related conferences in Poland.
Maria has done projects for:
- AMS, BNP (2022-23)
- W. Legutko (2021-2023)
- Glencore (2020-2023)
- TWISTO (2018-2022)
- Philipp Morris International (2018-19, 2022)
Michał Krupiński
CX Researcher
Researcher and analyst implementing projects aimed at deepening the knowledge about customer needs. He gained his experience while helping to improve products for LuxMed and the ING bank.
He specialises in conducting interviews and usability research. As an analyst, he explores human behaviour and transforms the acquired knowledge into solutions that increase user satisfaction and facilitate
the use of systems.
Michał has done projects for:
- Luxmed (2021)
- ING Bank Śląski (2021)
Michał Jagosz
Product Designer
Product Designer with experience in the event, training and NGO industry, an engineer by education. Since 2017, he has been designing and developing digital products. He worked mainly with start-ups (MeStudent, Eventory) creating SAAS products.
Enthusiast of the Shape Up method, lean approach and close cooperation with both business and development teams. He is characterised by high analytical and interpersonal skills.
Michał has done projects for:
- Grant Thornton (2021)
- Green Cell (2021)
- Yggdrasil (2021)
We are a digital product partner who advise (as a part of Grant Thornton network) and design solutions and improvements that will boost your digital products and ideas. From research to tangible results.
We provide expert consultancy, research expertise and we design solutions on every stage of the innovation process, starting from research and establishing business needs, through exploration and ideation phase, where we boost the ideas from mere concepts to something much more detailed, to designing, implementing, and optimising finished digital products. We do this in demanding world of big, well-established companies.
14+ years experience
We have conducted over 800 projects helping big companies from Europe and abroad to create more useful business solutions.
14+ years experience
Over 50 professionals
We have experts for research, highly experienced designers, and curious, open minded business consultants ready to tackle your business challenges.
Over 50 professionals
Evidence based solutions
We can research and conduct studies on every stage of the design process providing both validation and useful insights for improvements.
Evidence based solutions
A long term partner
We are proud to work with many big companies for many years helping them improving their business in many different areas.
A long term partner
Set your DEX goals, and what's next?
Once you have your goals, metrics, and technical setup in place, it’s essential to implement them and keep track of their performance.
As a part of DEEN, we help you keep all the statistics in one place. This will help you understand how your DEX performs against your established metric.
Then, based on the outcomes, you can make adjustments as needed to ensure your DEX is meeting the needs of your employees and providing value to your company.
How much does DEEN cost?
We estimate the costs individually, based on your organisation’s size and user experience maturity. This ensures that the framework is tailored to your needs and that you are only paying for the services that are relevant to your organisation.
Different companies have different budget restrictions and requirements, so we’re happy to work out an option that works for you. Don’t hesitate to contact us to get your quote!
