The discovery process has been divided into smaller milestones. The main focus is, of course, the workshop, in which we will explore the initial process that we selected together.
Another important step is to prepare for the workshop. Before we sit down together to plan the process, we need to gain a better understanding of who the solution will support and how it will be used.
Taking into account user needs and business and process requirements when implementing automation or AI guarantees that it will be done in a way that significantly increases efficiency without unnecessarily adding to the workload of costly employee training.