73% of consumers declare that cx significantly affects their purchase decisions. How can you design and implement an effective customer experience strategy?
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UX and design thinking in a large organization – what value does it bring?
A word we often hear from UX designers working inside large organizations is “evangelism.” Designers are trying to promote the value of their work throughout the organization, wanting to show that their expertise can also apply in areas that are not at first associated with UX or design thinking. Why is it worth listening to them?