We write about business design, digital strategy, user experience, research and innovations

An increasing number of companies are turning to AI to enhance critical aspects of their operations, ranging from customer service […]

The IT world held its breath as the first LLMs (Large Language Models) started writing code, creating graphics and introducing […]

The emergence of new technologies has always sparked heated debate. Artificial intelligence is no different. What excites some is a […]

Involving children in research and usability testing presents unique challenges and opportunities. Unlike adults, children require a special approach that […]

Artificial intelligence and algorithms are becoming key tools to support business operations. Their development, based on increasingly sophisticated algorithms and […]

Artificial Intelligence (AI) is changing the way we do business, but how can it be implemented and used effectively? We […]

Health, next to family and security, is one of the essential values in our lives. Designing solutions for the medical […]

According to Microsoft research, today’s customers expect comprehensive service across multiple channels. 59% have used 3 or more channels in […]

The digital workplace, or virtual work environment, has been gaining popularity for years, and not only because of the pandemic and the necessity of remote working. We are very familiar with tools such as intranets and electronic document flow, but the fundamental change in the topic of the digital workplace took place when we stopped thinking about it as a collection of tools and switched to thinking about the processes that take place in a company.

73% of consumers declare that cx significantly affects their purchase decisions. How can you design and implement an effective customer experience strategy?

Creating a product concept that will conquer the market and the hearts of users is the dream of many entrepreneurs. Despite appearances, it can be prepared relatively cheaply and easily. With help comes Minimum Viable Product.

Contrary to a trend that has been growing for the past few years, Design System is nothing new in design. Many companies have for years been concerned about the consistency of their services and experiences – and thus also their interfaces. What are they building on?