So it turns out that your users don’t live in your country. They do not speak your language. Are they […]
We write about business design, digital strategy, user experience, research and innovations
Human factor, and digital transformation. Overcoming the mental barriers.
Successful digital transformation starts with people. At least, that’s according to our observations gathered from the hundreds of projects we’ve […]
User Experience glossary – explanation of UX terminology
We have prepared a list of the most important and frequently used terms and definitions that can be found in […]
Counting clicks. Underestimated measure of design complexity and business processes
“Every function in a digital system should be within a maximum of three clicks.” It’s hard for me to count how […]
Through research, we know how to communicate DNA test results to patients, doctors, and genetic consultants. We have gained a user's perspective!
How to design intuitive intranet information architecture?
Information architecture is the structure and description of data, instructions, and announcements that can be found within a portal, application, […]
Intranet optimisation and design. How to conduct internal communication research?
Efficient digital workplace along with the need to work remotely has become essential to the success of organisation. But how […]
What is a digital innovation lab? Introduction to Living Labs
Innovation ecosystem, innovation lab… There has been a lot of articles written about it and it seems to be something […]
RITE Method – when and how to use it?
RITE testing is a test method for finding and correcting as many bugs as possible, in as little time as […]
Design studio – a way to engage employees in creating new solutions
Changes often cause resistance and fear. It is no different when we plan to implement a new system to be […]
How to implement a design system? 10 important steps
Some time ago I explained what a design system is and why it is worth considering. Unexpectedly, it turned out […]
UX in HealthTech. How to design medical reports?
Health, next to family and security, is one of the essential values in our lives. Designing solutions for the medical […]
How to design an effective Customer Self-service portal?
According to Microsoft research, today’s customers expect comprehensive service across multiple channels. 59% have used 3 or more channels in […]
Digital workplace. How to design a virtual workplace in the age of remote working?
The digital workplace, or virtual work environment, has been gaining popularity for years, and not only because of the pandemic and the necessity of remote working. We are very familiar with tools such as intranets and electronic document flow, but the fundamental change in the topic of the digital workplace took place when we stopped thinking about it as a collection of tools and switched to thinking about the processes that take place in a company.